About

We do not sell complete product as the complete item is usually available at your local specialist retail outlet at a competitive price and better still you will get happy backup and service from them if something does go wrong. Pool Parts Online and it's parent company and owner have been dealing in the outdoor lifestyle industry for over 25 years so we know what the parts are and where to get them.

If you are not sure what the part you need is called or where to get it chances are we know already and if we don't we will do everything we can to find it and get it for you. We have begun to get as many spare parts onto our web site as possible and this will be an ongoing job so if it is not there yet contact us and we will get the part you need onto the web site as a matter of urgency ready for you to purchase.

If you can't identify the part you need and don't know where to start then contacting us will be the place. Send us a picture of the complete product and (if possible) a picture of the part and we will send a parts list and product exploded view (if available) of your product for you to choose exactly which parts you need to order.

Our aim is to provide quality genuine product for all parts we sell, although there will always be some products which we can't get the genuine parts for and in these cases we will clearly mark the item as a generic part by using this symbol ¤. As we provide a comprehensive range of spare parts and deal with many suppliers the prices on this web site are subject to change at any time. If there is a price difference for a part you have ordered we will notify you of this prior to supplying the part and supply it only after you give the go ahead.

We ask that you choose carefully as any parts incorrectly ordered and returned for credit will incur a 20% restocking fee as per our Returns and Warranties Policy. Also any items to be returned will need to have a copy of our Return Authority completed and attached to the returned goods.